Refund Policy

1. Refund Eligibility

EMI payments and loan repayments made through our website are generally non-refundable.

Refunds will only be considered in the following cases:

• Duplicate payments due to technical errors.
• Excess payments made by mistake.
• Failed transactions where the amount is debited but not credited to the loan account.

2. Refund Request Process

To request a refund, you must:

• Submit a written request to our support team via email or contact form.
• Provide the transaction ID, payment receipt, and proof of duplicate/excess payment.

Refund requests must be made within 7 days of the transaction date

3. Refund Timeline

• Once verified, eligible refunds will be processed within 7-10 business days.
• The refunded amount will be credited to the original payment method.

4. No Refund Cases

• EMI payments made on time or as per schedule are not eligible for refunds.
• Refunds will not be provided for late payments or penalties.
• Payments made incorrectly due to wrong details entered by the user will not be refunded.

5. Contact for Refund

For any refund-related queries, you can contact us at:

📞 Contact Us: +91 7080742332

dhanmitramicrodeoria@gmail.com